“We were sitting at the back of the airplane and someone – who didn’t know we were musicians – started shouting: “Oh my God, they’re throwing guitars out there!”
Finally, after nine months they offered me 1,200 dollars in cash and another 1,200 in air travel. I told them thanks very much but right then I wasn’t looking for compensation any more”.
Dave Carroll is a Canadian musician who flew with a certain airline in 2008. His 3,500-dollar Taylor guitar was broken by negligent handling. Since they failed to offer him an acceptable solution, he recorded a video of a song that recounted the story and racked up more than four million hits in next to no time.
“Big problems need big solutions”
We recommend the following tips to avoid mishaps like these because we wouldn’t want anything like that to happen to you.
- Plan in good time and use the preparation to choose your destination and foresee the places you want to visit when you arrive.
- Prepare your luggage carefully and don’t forget: chargers, specific cables, medication, enough underwear and a bag or backpack.
And don’t forget to take out Travel Insurance . You will avoid unpleasant surprises.
You will save upsets 24 hours a day with this economical policy. It will help you if you miss your flight, lose your luggage, cancel the trip, get sick while you are away or have an accident when exploring the Irati jungle or taking photos of the Hanging Houses of Cuenca. The policy will also cover your Civil Liability if you leave the hair straightener plugged in and the hotel room burns down.
They say It’s an ill wind that blows no good. Do you know how the Canadian musician’s story ended? The airline that destroyed his guitar, United Airlines, signed a contract with him to train their staff in customer service issues.